Accessibility Statement

Last updated 28 July 2026

Our commitment

People often reach this site during an emergency, sometimes in difficult circumstances. It should work for everyone, and we have built it with that in mind.

What we have done

  • Semantic HTML structure with a logical heading order on every page
  • Full keyboard navigation with visible focus indicators
  • A skip link to main content on every page
  • Text and interface contrast targeting WCAG 2.1 AA
  • Descriptive alternative text on meaningful images
  • Labelled form fields and accessible accordion and slider controls
  • Support for the reduced-motion system preference
  • Responsive layouts that work at 200% zoom and on small screens
  • Click-to-call phone links throughout, so contacting us takes one action

Ongoing work

Accessibility is not a one-time task and we do not claim this site is perfect. We keep testing and improving it.

Problems or feedback

If any part of this site is difficult to use, please tell us — call (708) 506-8917 or email rapidresponserestoration@gmail.com. We will help you directly with whatever you were trying to do, and fix the underlying issue.

Emergency dispatch · open now

Water doesn't wait. Neither do we.

One call starts the clock. Tell us what happened and we will talk you through the next steps — day, night, weekend or holiday.

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