Who we are
Rapid Response Restoration, 4828 Topline Drive, Dallas, TX 75247. Phone (708) 506-8917. Email rapidresponserestoration@gmail.com. This policy explains what we collect through this website and how we use it.
Information we collect
Information you give us. When you submit a form or call us, we collect your name, phone number, email address, property address and the details you provide about your situation. We use this solely to respond to you and to provide the services you ask for.
Information collected automatically. Like most websites, ours may record standard technical information such as IP address, browser type, device type, pages visited and referring site. This is used to understand how the site is used and to keep it working properly.
How we use your information
- To respond to enquiries and dispatch crews
- To prepare estimates and provide services
- To communicate with your insurance carrier when you ask us to
- To keep records required for business and legal purposes
- To improve the website
Sharing
We do not sell your personal information. We share it only with people who need it to deliver your job — our technicians and subcontractors, your insurance carrier or adjuster where you have asked us to, and service providers who help us operate (for example hosting or email). We may disclose information where required by law.
Cookies and analytics
This site may use cookies and third-party analytics to understand traffic and improve performance. You can control cookies through your browser settings; disabling them may affect some functionality.
Third-party content
Pages on this site embed Google Maps. Google's own privacy policy governs any data collected through that embed.
Text messages
If you provide a mobile number, we may contact you by text about your job or enquiry. Message and data rates may apply. Reply STOP at any time to opt out.
Security and retention
We take reasonable measures to protect the information we hold, and keep it only as long as needed for the purposes above or as required by law. No method of transmission over the internet is completely secure.
Your choices
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us at rapidresponserestoration@gmail.com or (708) 506-8917.
Children
This site is not directed at children under 13 and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top of this page shows the most recent revision.